Shasta County is fortunate to have many exemplary employees. On a daily basis, their dedication, integrity, creativity, and professionalism are called upon to maintain the high quality of local public services enjoyed by the citizens of Shasta County. Their jobs are becoming more challenging as public expectations of service and demands for increased efficiency escalate. In this environment, it is important that we recognize those employees who set the standard of excellence and dedication for the entire organization. Their contribution deserves the thanks and appreciation of the entire County family and the citizens of the community.
In this spirit, the Board is being asked to recognize the Employee of the Month who has been nominated by the Employee Recognition Committee. This nomination is based on a review of all nominations using the selection criteria provided for in the Employee Recognition Policy. It is the recommendation of the Employee Recognition Committee that Timothy Blissett, Senior Information Technology Analyst, Information Technology Department (IT) be recognized as the December 2018 Employee of the Month.
Mr. Blissett's customer service is top notch. When there is a technological issue in the Board of Supervisor's (BOS) Chamber, Mr. Blissett immediately responds and resolves the issue with minimal disruption to the Board and attendees. Mr. Blissett's assignment to the BOS chambers is challenging and demanding, but he meets every request with a positive, professional, and efficient response.
When solutions to complex problems are needed, Mr. Blissett responds timely, always following up with options and recommendations. The Clerk of the Board staff were having ongoing challenges with scanner equipment not keeping up with the volume and speed necessary to handle workload. Mr. Blissett identified equipment which was quicker and better met staff's work needs. Mr. Blissett's solution has saved staff hours per week, turning frustration into productivity.
The CAO's office staff had a goal to create a more efficient and paperless way of submitting annual budgets. Mr. Blissett met with staff and provided options to implement E-Budgets. FY 2018-19 is the first year E-Budgets were utilized. The process and transition were seamless, thanks to Mr. Blissett's input, creativity, and implementation.
Mr. Blissett manages multiple departments, vendors, and types of software to meet a variety of requirements. He goes above and beyond to be proactive, such as setting up quarterly meetings with vendors, and reaching out to tackle system updates before they are required to be implemented.
Mr. Blissett is a great employee and an asset to the IT Department.