Shasta County is fortunate to have many exemplary employees. On a daily basis, their dedication, integrity, creativity, and professionalism are called upon to maintain the high quality of local public services enjoyed by the citizens of Shasta County. Their jobs are becoming more challenging as public expectations of service and demands for increased efficiency escalate. In this environment, it is important that we recognize those employees who set the standard of excellence and dedication for the entire organization. Their contribution deserves the thanks and appreciation of the entire County family and the citizens of the community.
In this spirit, the Board is being asked to recognize the Employee of the Month who has been nominated by the Employee Recognition Committee. This nomination is based on a review of all nominations using the selection criteria provided for in the Employee Recognition Policy. It is the recommendation of the Employee Recognition Committee that Danae Johnson, Eligibility Worker Supervisor, Shasta County Health and Human Resources Services Agency (HHSA), be recognized as the August 2018 Employee of the Month.
Ms. Johnson has improved policies and procedures to increase the quality of service our clients receive. As a member of the Will Call workgroup she suggested creating a file folder within the Shared Folder to house documents that clients need to pick up at a Regional Office so regardless of the Regional Office the client showed up at, the staff can easily access the folder to print the document for the client. This created an easier and more efficient process for the client to receive documents.
Ms. Johnson is currently actively participating in the vetting and design of a computer software known as Rushmore to be used in the Quality Assurance review to identify error trends for training purposes to ensure staff are consistent and accurate in the eligibility determination of the CalWORKs, CalFresh and Healthcare programs. Ms. Johnson is also working with HHSA Asset Management on the remodel and expansion of the Shasta Lake office.
Ms. Johnson believes in her work and the value of Public Service. She inspires those she supervises to reach for their goals and encourages promotion.