Shasta County is fortunate to have many exemplary employees. On a daily basis, their dedication, integrity, creativity, and professionalism are called upon to maintain the high quality of local public services enjoyed by the citizens of Shasta County. Their jobs are becoming more challenging as public expectations of service and demands for increased efficiency escalate. In this environment, it is important that we recognize those employees who set the standard of excellence and dedication for the entire organization. Their contribution deserves the thanks and appreciation of the entire County family and the citizens of the community.
In this spirit, the Board is being asked to recognize the Employee of the Month, who has been nominated by the Employee Recognition Committee. This nomination is based on a review of all nominations using the selection criteria provided for in the Employee Recognition Policy. It is the recommendation of the Employee Recognition Committee that Casey Berry, Agency Staff Services Analyst II, HHSA, be recognized as the November 2017 Employee of the Month.
Ms. Berry epitomizes excellent customer service through her hard work, compassion and concern for the children under the jurisdiction of Children's Services. Ms. Berry is an expert on the Bruce Perry, Neurosequential Model of Therapeutics training. She prepares everyone scheduled for the training to ensure they get the most out of the experience. Ms. Berry was instrumental in the creation, promotion and distribution of a Trauma Informed Survey that will be used to identify areas where our knowledge of trauma, how trauma impacts children, and how to help children cope with trauma can be improved.
Recently, Ms. Berry coordinated the move of Children's Services Wraparound Team from the Breslauer campus location to the new Market Street location. She assisted in the acquisition of the new space, design of the office layout, procurement of appropriate furniture, and coordination of the actual staff move. The staff move included computers, telephones, furniture, and personnel. Because she handled this so efficiently and effectively the Wraparound team was able to keep their focus on assisting families in need within our community.
Ms. Berry created an improved scheduling and managing visitation schedule, moving this process from hard copy calendars, requiring a lot of manual work in order to schedule/reschedule appointments and to calculate month end summaries. Ms. Berry created a shared system that uses color-coding for ease of reading, easy to understand drop down options, embedded functions that does not allow double-booking, and embedded formulas that automatically calculate month end summaries. This system was presented to several personnel in Children's Services with overwhelmingly positive feedback. Ms. Berry has provided training to all the impacted staff and the system was implemented on September 1, 2017.
Ms. Berry does her job thoroughly and effectively knowing that this allows others to do their jobs to the very best of their ability. As a Staff Services Analyst, she does not provide direct client service but rather provides service and support to those that are responsible for providing or directing those services.