Shasta County is fortunate to have many exemplary employees. On a daily basis, their dedication, integrity, creativity, and professionalism are called upon to maintain the high quality of local public services enjoyed by the citizens of Shasta County. Their jobs are becoming more challenging as public expectations of service and demands for increased efficiency escalate. In this environment, it is important that we recognize those employees who set the standard of excellence and dedication for the entire organization. Their contribution deserves the thanks and appreciation of the entire County family and the citizens of the community.
In this spirit, the Board is being asked to recognize the Employee of the Month, who has been nominated by the Employee Recognition Committee. This nomination is based on a review of all nominations using the selection criteria provided for in the Employee Recognition Policy. It is the recommendation of the Employee Recognition Committee that Dominic De Lello, Senior Staff Services Analyst, of Health and Human Services Agency (HHSA), Business and Support Services Department (BSS), be recognized as the September 2017 Employee of the Month.
Mr. De Lello's current assignment is the supervisor of the Contracts Unit of HHSA-BSS. His customer service for both internal and external customers is outstanding. In order to process contracts, Mr. De Lello must work with other county departments along with vendors in the community in order to procure services and products for the entire HHSA Agency. Recently, the Contracts Unit of HHSA had a staff shortage. Mr. De Lello stepped in and made sure that agreements continued to be routed promptly through the review process. With the increase in the workload, this ensured that the contracts that were currently in process were completed in a timely manner.
Mr. De Lello has been working on ways to improve the contract process for HHSA-BSS. He has reached out to County Administration to see how HHSA can improve business processes in order to create a better product and streamline processes. He has embraced the use of the new software implemented by the Clerk of the Board's office for the submission of Board agenda items and is always looking for ways to reduce the turn around time for contract processing.
The HHSA Contracts unit processes approximately 190 contracts every year. For the Fiscal Year ending June 30, 2015, HHSA had approximately 40 retroactive agreements. For the Fiscal Year ending June 30, 2016 Mr. De Lello and his staff have reduced the retroactive agreements to less than 20.
Mr. De Lello is a role model for other public employees. He is a hard worker that continually looks for ways to improve the contract process. He can be counted on for his expertise and ethical standards. He is a true asset to HHSA-BSS.